The firm's standards of excellence were established by its founder, Jay Bassila.  These standards assure our clients that they will receive a personalized service with the highest level of competence, professionalism and integrity in every aspect of our work.  Today, as OPUS continues to grow and expand across Canada, our commitment to these standards continues to be the foundation of our core values.

Our commitment to customer satisfaction includes the availability of our claims adjusting services 24 hours a day, 7 days a week.  In addition, we provide a full range of consulting services to underwriters, insurers, brokers, risk managers and self-insured risks. Our commitment to providing unparalleled service and solutions to our customers is our objective.

Local, national and international claims are managed by our own staff or by colleagues of choice around the world.  From the initial investigation to the final settlement, we ensure that our standards of excellence are applied across all our work.